Important Announcement

This notice has been emailed to all Active customers; please check your email for your unique discount code.

Inception Hosting services will cease on 15th January 2025. We want to thank you sincerely for being a valued Customer. After many years, this decision was not taken lightly.

Since Clouvider Limited acquired Inception Hosting Limited in 2021, the two brands have offered similar services; however, the Inception Hosting platform has both aged software and hardware, which would have been facing upgrades or replacement in 2025. With this in mind, we have made the decision that consolidating our offerings under Clouvider to provide you with an enhanced service is the best way forward.

What This Means for You:

• Service Termination Date: All Inception Hosting services will end on 15th January 2025.
• Refunds: Pro-rata refunds will be issued for any pre-paid services beyond the termination date.
• Migration to Clouvider: Customers will need to self-migrate. To ease the transition, Clouvider is offering a 50% recurring discount on any VPS plan. Details are available here: https://www.clouvider.com/vps/.
• Important Details:
  • Free Service Continuation: Services will remain active and free of charge from now until 15th January 2025 to provide ample time for migration.
  • Existing IP Addresses: IP addresses cannot be retained.
  • Special Pricing from Inception: While we can't match previous Inception rates, the 50% discount applies to all Clouvider VPS plans for migrating customers. Please see the rules around code usage and your individual discount codes below.
  • Additional IP Addresses: Clouvider provides up to 3 IP addresses per VPS.
  • 14-Day Refund Policy: Accounts less than 14 days old are eligible for a full refund.
  • Domains: If you have domains registered with Inception Hosting, please transfer them to an appropriate registrar before 15th January 2025.

We understand this may be unexpected, especially for annual plans, as such we wanted to reach out ahead of Black Friday, so you have plenty of time to consider all options.

If you decide to move to a new hosting provider, we completely understand and wish you every success. To ensure all customers are informed, we will send this notice multiple times in the coming weeks.

Thank you again for being a part of Inception Hosting. If you have questions, please reach out via support tickets—though response times may be delayed due to anticipated volume.

Here’s how the discount works:

• Discount Code Issuance: Each active VPS service you currently have with Inception Hosting will entitle you to one individual, single-use discount code.
• Applying the Code: The discount code(s) can only be used to purchase new VPS services at Clouvider. The code will not apply to any existing Clouvider services.
• One Use Per Code: Each code is valid for a one-time use only.
• Code Restrictions: If you are already a Clouvider Customer, please do not cancel any current Clouvider services to re-order with this code. The code is intended for new services only. Codes are non-transferable and must be used by the same Customer holding the active Inception Hosting services. Violation of these restrictions, such as sharing or unauthorized usage, may result in the retrospective cancellation of the discount.
• Codes expire: 15/01/2025 - after that date no discounted purchases will be possible.
• Note: Codes cannot be combined with any other promotions or offers.

Warm regards,
Anthony Smith
Inception Hosting | Clouvider